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Terms & Conditions

These Terms govern your relationship with the operator of kingdom-casino, accessible exclusively via kingdom-nz.com. By accessing or using the services of kingdom-casino, you agree to comply with these Terms, which are effective as of 6 November 2025. Please read them carefully, as they contain important information regarding your legal rights and obligations under New Zealand law.

Definitions

OBSERVE: Identify key operational and legal terms essential for clarity and compliance.
EXPAND: Incorporate standard industry terminology and terms relevant to NZ jurisdiction.
REFLECT: Provide clear, concise definitions to eliminate ambiguity and ensure mutual understanding.

  • Operator: The entity responsible for the operation and management of kingdom-casino on kingdom-nz.com (Apollo Entertainment Limited), holding valid online casino licenses for 2025 issued by the Malta Gaming Authority, UK Gambling Commission, and Kahnawake Gaming Commission.
  • User/Player: Any natural person aged 18 years or older who registers and/or places bets via kingdom-nz.com.
  • Account: The unique profile created by a User to access and utilize kingdom-casino services.
  • Bet: A monetary stake placed by a User on any available game or event through kingdom-nz.com.
  • Wager: The act of risking funds on a particular game or event outcome, including bonus wagering requirements.
  • Bonus: Promotional funds, credits, or free spins granted by kingdom-casino subject to specific terms and conditions.
  • KYC (Know Your Customer): Verification procedures requiring Users to provide identification and supporting documents.
  • Responsible Gambling: Policies and practices designed to promote safe and controlled gaming behavior.

Account Registration

OBSERVE: Evaluate registration procedures, age verification, and KYC obligations.
EXPAND: Integrate NZ legal requirements (minimum age 18+, AML/CFT compliance), user responsibilities, and data security standards.
REFLECT: Present a detailed, stepwise registration process ensuring legal and operational compliance.

  1. Eligibility: Only individuals aged 18 years or older, residing in jurisdictions where online gambling is legal, may register at kingdom-casino via kingdom-nz.com. Proof of age and identity may be requested at any time.
  2. Registration Process:
    • Complete the online registration form with accurate, current information.
    • Verify your email address by following the secure link provided after registration.
    • Submit KYC documents as required (e.g., government-issued ID, proof of address, payment verification) to comply with NZ Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) regulations.
  3. User Obligations:
    • Ensure all information provided is true, complete, and up to date.
    • Maintain the confidentiality and security of your account credentials. You are responsible for all activity under your account.
    • Notify support@kingdom-nz.com immediately of any unauthorized account access or security breach.
  4. Account Restrictions: Each User may hold only one account. Duplicate or fraudulent accounts will be closed, and funds may be forfeited.

Regional Compliance Note: Age and identity verification procedures are strictly enforced to comply with NZ Gambling Act 2003 and applicable AML regulations.

Betting & Gameplay Rules

OBSERVE: Assess betting rules, stake limits, and behavioral standards.
EXPAND: Cover various bet types, live casino conduct, and anti-fraud provisions.
REFLECT: Ensure clarity and enforceability of rules to protect operator and player interests.

  1. Placing Bets: Bets may be placed on available games or events using funds in your kingdom-casino account. Minimum and maximum bet amounts are specified per game and may be adjusted at the operator's discretion.
  2. Bet Modification/Cancellation: Once confirmed, bets cannot be altered or canceled except where technical faults or regulatory obligations require reversal. In such cases, affected bets will be refunded in accordance with operator policy.
  3. Live Casino & Chat Conduct:
    • Players must maintain respectful conduct in chat and live casino environments. Harassment, insults, and abusive language are strictly prohibited.
    • Any attempt at fraud, collusion, or unfair play will result in immediate account suspension and possible legal action.
  4. Game Integrity: All games use certified Random Number Generators (RNG) and are independently audited (e.g., eCOGRA Safe & Fair 2025 certification).

Regional Compliance Note: These rules reflect NZ Gambling Commission standards and promote a fair, secure betting environment.

Bonus Terms

OBSERVE: Identify bonus structures, activation rules, and wagering requirements.
EXPAND: Address game restrictions, abuse prevention, and promotional combination policies.
REFLECT: Present comprehensive, enforceable bonus conditions to meet NZ regulatory and player protection standards.

  1. Bonus Activation: Bonuses are granted at the operator's discretion and may require opt-in, code entry, or specific deposit amounts. Only one active bonus per account is permitted at any time.
  2. Wagering Requirements:
    • Bonus funds are subject to wagering requirements as stated in each promotion (e.g., 40x the bonus amount) before withdrawal is permitted.
    • Wagering must be completed within the specified timeframe (typically 30 days, unless otherwise stated; all timeframes valid through 2025).
  3. Game Restrictions: Certain games may be excluded from bonus wagering; see individual bonus terms for details. Breaching these restrictions may result in bonus forfeiture.
  4. Prohibited Actions:
    • Combining multiple promotions or bonuses ("bonus stacking") is not permitted unless expressly authorized.
    • Any attempt to exploit bonuses or manipulate wagering requirements will result in account suspension and loss of bonus funds.
  5. Bonus Expiry: Unused bonuses and any associated winnings will expire if wagering requirements are not met within the relevant period.

Regional Compliance Note: Bonus terms are constructed to reflect NZ Department of Internal Affairs guidance and best practices for player protection and transparency.

Payments & Withdrawals

OBSERVE: Review payment options, withdrawal policies, and refund conditions.
EXPAND: Specify NZ-friendly payment methods, limits, and AML/CFT compliance requirements.
REFLECT: Deliver fully transparent, user-centric payment information.

  1. Deposit Methods: Users may fund their kingdom-casino account via major credit/debit cards, e-wallets, and approved cryptocurrencies. Specific payment options may vary based on NZ regulatory requirements and account verification status.
  2. Withdrawal Methods: Withdrawals are processed using the method of original deposit where possible. Alternate methods may be required in accordance with AML/CFT regulations and internal security checks.
  3. Limits and Fees:
    • Minimum and maximum transaction amounts may apply to deposits and withdrawals; these are specified within the cashier section and are subject to change in line with regulatory guidance.
    • kingdom-casino does not charge fees for standard transactions, but third-party providers may impose charges.
  4. Processing Times: Deposits are generally instant; withdrawals are subject to a standard review period of up to 72 hours. Additional time may be required for KYC or security verification.
  5. Refunds and Reversals:
    • Bets placed in error or affected by technical malfunction may be refunded at the operator's discretion, in accordance with certified dispute procedures.
    • Bonus funds are non-refundable unless required by law or regulatory authority.
  6. AML/CFT Compliance: All transactions are subject to monitoring and may be reported to relevant NZ authorities in accordance with legal obligations.

Regional Compliance Note: Payment and withdrawal procedures fully comply with NZ financial regulations and international AML/CFT standards.

Limitation of Liability

OBSERVE: Analyze the scope of operator obligations, liability exclusions, and compensation caps.
EXPAND: Integrate industry-standard disclaimers and NZ-specific legal protections.
REFLECT: Present balanced liability clauses protecting both user and operator interests.

  • Operator Obligations: kingdom-casino (via kingdom-nz.com) ensures the fairness and integrity of all games, the accuracy of published results, and the security of user data, as certified by eCOGRA Safe & Fair (valid through 2025).
  • Exclusions of Liability: kingdom-casino is not liable for technical failures, system errors, network interruptions, or force majeure events beyond its reasonable control. Player access and gameplay may be temporarily suspended for maintenance or security purposes without prior notice.
  • Maximum Compensation: In all circumstances, the operator's total liability to any player is capped at the amount of the bet or wager placed, except where unlawful under NZ law.
  • Third-Party Content: kingdom-casino is not responsible for the content or operation of external websites linked from kingdom-nz.com.

Regional Compliance Note: All liability clauses are constructed to comply with New Zealand Fair Trading Act 1986 and Consumer Guarantees Act 1993.

Intellectual Property Rights

OBSERVE: Examine copyright, trademark, and usage provisions.
EXPAND: Address user restrictions, proprietary software, and content reproduction.
REFLECT: Clearly define intellectual property boundaries and user obligations.

  • Ownership: All content, graphics, software, and trademarks on kingdom-nz.com are the exclusive property of the operator (Apollo Entertainment Limited) or its licensors.
  • Usage Restrictions: Users may not copy, reproduce, distribute, publish, display, or transmit any content or software from kingdom-nz.com without prior written consent from the operator.
  • License Limitations: Access to the site and games is granted for personal, non-commercial use only. Any unauthorized use is strictly prohibited and may result in legal action.

Regional Compliance Note: Intellectual property rights are enforced in accordance with NZ Copyright Act 1994 and international treaties.

Privacy & Data Protection

OBSERVE: Confirm privacy policy reference and data protection practices.
EXPAND: Remind users of primary data processing principles and their rights.
REFLECT: Ensure legal adequacy and user confidence.

  • All personal data provided to kingdom-casino via kingdom-nz.com is processed in compliance with the kingdom-casino Privacy Policy and all applicable New Zealand data protection laws.
  • By using the site, users consent to the collection, use, and storage of their data as described in the Privacy Policy.
  • Users may access, correct, or request deletion of their personal data by contacting support@kingdom-nz.com.

Regional Compliance Note: Data protection practices adhere to NZ Privacy Act 2020 and relevant international standards.

Changes to Terms

OBSERVE: Identify procedures for updating terms and user notification mechanisms.
EXPAND: Address user rights in the event of disagreement.
REFLECT: Promote transparency and procedural fairness.

  • Notification: kingdom-casino may update these Terms at any time. Material changes will be communicated to users via email and/or prominent banners on kingdom-nz.com.
  • User Rights: Continued use of the site after updates constitutes acceptance of the revised Terms. Users who do not agree may discontinue use and request account closure and funds withdrawal.
  • Version Control: The current version of these Terms is effective as of 6 November 2025; previous versions are archived and available upon request.

Regional Compliance Note: Term revision procedures align with NZ contract law and industry transparency standards.

Termination & Suspension

OBSERVE: Define grounds and process for account closure and suspension.
EXPAND: Cover user rights, refund protocols, and notification requirements.
REFLECT: Ensure procedural justice and compliance with operator obligations.

  1. Grounds for Termination/Suspension:
    • Breach of these Terms, provision of false information, suspected fraud or money laundering, or at the User's request.
  2. Procedure:
    • kingdom-casino will notify the User via the registered email address of any intended suspension or closure, stating the reason and effective date.
    • Users may request account closure at any time by contacting support@kingdom-nz.com.
  3. Refund of Funds:
    • In the event of termination (except where due to fraudulent or unlawful activity), all available account balances will be refunded to the original payment method, subject to successful KYC and AML/CFT checks.
  4. Appeal Rights: Users may appeal account closures by submitting a dispute via the eCOGRA online form (ecogra.org).

Regional Compliance Note: Termination processes adhere to NZ consumer rights and international gambling fairness standards.

Governing Law & Jurisdiction

OBSERVE: Identify applicable law, forum, and dispute resolution mechanisms.
EXPAND: Address multi-jurisdictional operations, arbitration, and user rights.
REFLECT: Articulate clear, enforceable legal remedies.

  • These Terms and all related matters are governed by the laws of New Zealand, without regard to conflict of law principles.
  • Any disputes arising out of or in connection with kingdom-casino or these Terms shall be resolved, in the first instance, through the kingdom-casino internal complaints process. If unresolved, disputes may be submitted to the independent dispute resolution service provided by eCOGRA (see ecogra.org), or otherwise to the competent courts of New Zealand.
  • Users residing in other jurisdictions may have additional rights under local consumer protection laws, but New Zealand law will apply primarily to all matters concerning kingdom-nz.com.

Regional Compliance Note: Jurisdiction and dispute resolution clauses comply with NZ Gambling Act 2003, Fair Trading Act, and relevant international conventions.

Contact Information

OBSERVE: Integrate all available support and legal contact channels.
EXPAND: Ensure accessibility for both general and complaint-related queries.
REFLECT: Present complete, accurate, and up-to-date contact data.

All communications regarding these Terms, including complaints and legal notices, should be directed in the first instance to support@kingdom-nz.com. Where required by law, further contact information will be provided upon request. This page was last updated on 6 November 2025.